blinkee.city

How has blinkee.city met the dynamic growth of the company thanks to G Suite?


case study

name:

blinkee.city

trade:

Automotive

implemented service:

G Suite Business

number of licenses:

112

favorite tools:

Gmail, Dokumenty, Arkusze

About client

Blinkee.city is a company that perfectly diagnosed needs of the urban population. They offer a convenient way of avoiding traffic jams, looking for a parking spot or waiting on the bus. They provide urban dwellers with access to green means of transport and at the same time help them save time and money. In just 5 years, this start-up from Warsaw conquered hundreds of cities in 7 European countries with a fleet of thousands of electric scooters and bikes, that can be easily rented via a reliable mobile app. 

We were astounded by the speed of Blinkee’s growth. When a 5-person crew grew several-fold in just a few weeks, we’ve decided to unify communication by introducing G Suite.

View article:

20 reasons to use Google as your professional email account

Blinkee has one central office in Warsaw, but coordinators and customer service specialists reside in many cities in Poland, Croatia, Spain, Romania, Sweden, Hungary, and in Malta. They needed a communication system that can be centrally controlled and at the same time available for the employees scattered throughout Europe.

G Suite management options

It turned out that G Suite is a perfect solution for a company operating on such a wide geographical area with one central office. One admin has full control over accounts and devices. He can also easily monitor password strength and user activity.

In every European city conquered by Blinkee, there’s a coordinator that runs marketing campaigns for the company. Coordinators need custom email addresses for each campaign that would redirect messages to their individual mailboxes.

Aliases in Gmail

G Suite administrator created a few aliases for field coordinators. It allows them to control the inflow of messages regarding different campaigns. All the messages are kept in separate tabs in a single mailbox, so no email will be overlooked.

The company was growing fast, so G suite admin needed a reliable source of information about advanced features of the control panel, whenever any ambiguity or question arises.

Technical support

Basic support plan from Fly On The Cloud perfectly fulfils the needs of Blinkee’s admin. Whenever he has an issue, help is always just one call away.

The specificity of Blinkee’s operations demands employees to have constant access to office software, even in the field.

Google Docs and Sheets

File editors became widely used in Blinkee – both in the browser and mobile app version. Ability to collaborate in real-time accelerated task completion and streamlined internal communication.

With rapid growth, limited storage space wasn’t enough. Blinkee needed to store huge amounts of data in the cloud, from where it can be accessed anywhere in Europe.

Unlimited space

G Suite Business allows Blinkee to store in the cloud as much data as they wish – without any limits or additional payments. Other solutions that would offer a similar level of freedom have limited functionality and a higher price.

Before Blinkee started to use Google Drive regularly, sending files via email after every update was a huge waste of time.

Team Drives

Since the upgrade from Basic to Business, employees started to share files on Team Drives. Thanks to it, every member of a department can find the relevant file and access crucial data.

When the number of customer service offices increased rapidly, Blinkee was faced with a choice of tool that would help in scheduling external and internal meetings. A company with such a huge reach needed one coherent internal timetable, so work organization was always under control.

Timetable in Calendar

Google Calendar, which works perfectly with Gmail and Hangouts, proved to be exactly what Blinkee needed to plan their work. Scheduling a meeting became easy even when participants were thousands of kilometres and a few time zones away.

Blinkee community has a varied age-structure, so there’s quite a diversification of habits regarding office work.

Familiar interface and simple training

Younger employees welcomed G Suite as a simple and natural choice because they were used to the interface of Gmail and Google apps. For those who were more advanced in age, the administrator provided educational materials and quick practical training, so they can easily learn what’s work in the clouds all about.

Results

Young C-level team of Blinkee noticed all the advantages of cloud office software at once. They concluded that it’s the best toolset for their blooming start-up and introduced G Suite at the very beginning. 

Adaptability
When the number of employees exceeded 10, an agile office solution was necessary. They’ve chosen G Suite because employees were familiar with Google apps – most of them used private Gmail accounts even for work-related matters. Another advantage of this software was the ease of adding new accounts and managing them – those features of the control panel were critical when the number of employees and conquered cities rapidly increased. 

Cost-efficiency
Unlimited storage space in G Suite Business was very viable for Blinkee – other services in similar price had inconvenient limits. 

Cooperation
The ability to share files made Docs and Sheets key applications in the central office as well as in customer service centres worldwide. Coordinators in the field can also stay up to date at all times because they can edit and view files in mobile apps for Android and IOS.

Assistance
Constant access to help in the native language is an advantage of working with Google Premier Partner. Getting ready solutions to issues and answers to questions accelerates operations of the whole company. G Suite admin at Blinkee stays in touch with cloud specialists from Fly On The Cloud thanks to a basic support plan. 

case study

name:

blinkee.city

trade:

Automotive

implemented service:

G Suite Business

number of licenses:

112

favorite tools:

Gmail, Dokumenty, Arkusze

How has blinkee.city met the dynamic growth of the company thanks to G Suite?

About client

Blinkee.city is a company that perfectly diagnosed needs of the urban population. They offer a convenient way of avoiding traffic jams, looking for a parking spot or waiting on the bus. They provide urban dwellers with access to green means of transport and at the same time help them save time and money. In just 5 years, this start-up from Warsaw conquered hundreds of cities in 7 European countries with a fleet of thousands of electric scooters and bikes, that can be easily rented via a reliable mobile app. 

Challenges

Solutions

Centralised dispersion
G Suite management options
Blinkee has one central office in Warsaw, but coordinators and customer service specialists reside in many cities in Poland, Croatia, Spain, Romania, Sweden, Hungary, and in Malta. They needed a communication system that can be centrally controlled and at the same time available for the employees scattered throughout Europe.
It turned out that G Suite is a perfect solution for a company operating on such a wide geographical area with one central office. One admin has full control over accounts and devices. He can also easily monitor password strength and user activity.
Marketing abroad
Aliases in Gmail
In every European city conquered by Blinkee, there’s a coordinator that runs marketing campaigns for the company. Coordinators need custom email addresses for each campaign that would redirect messages to their individual mailboxes.
G Suite administrator created a few aliases for field coordinators. It allows them to control the inflow of messages regarding different campaigns. All the messages are kept in separate tabs in a single mailbox, so no email will be overlooked.
One administrator
Technical support
The company was growing fast, so G suite admin needed a reliable source of information about advanced features of the control panel, whenever any ambiguity or question arises.
Basic support plan from Fly On The Cloud perfectly fulfils the needs of Blinkee’s admin. Whenever he has an issue, help is always just one call away.
Lack of mobile office productivity apps
Google Docs and Sheets
The specificity of Blinkee’s operations demands employees to have constant access to office software, even in the field.
File editors became widely used in Blinkee – both in the browser and mobile app version. Ability to collaborate in real-time accelerated task completion and streamlined internal communication.
Finite disc space
Unlimited space
With rapid growth, limited storage space wasn’t enough. Blinkee needed to store huge amounts of data in the cloud, from where it can be accessed anywhere in Europe.
G Suite Business allows Blinkee to store in the cloud as much data as they wish – without any limits or additional payments. Other solutions that would offer a similar level of freedom have limited functionality and a higher price.
File sharing
Team Drives
Before Blinkee started to use Google Drive regularly, sending files via email after every update was a huge waste of time.
Since the upgrade from Basic to Business, employees started to share files on Team Drives. Thanks to it, every member of a department can find the relevant file and access crucial data.
Scheduling of work
Timetable in Calendar
When the number of customer service offices increased rapidly, Blinkee was faced with a choice of tool that would help in scheduling external and internal meetings. A company with such a huge reach needed one coherent internal timetable, so work organization was always under control.
Google Calendar, which works perfectly with Gmail and Hangouts, proved to be exactly what Blinkee needed to plan their work. Scheduling a meeting became easy even when participants were thousands of kilometres and a few time zones away.
Different habits
Familiar interface and simple training
Blinkee community has a varied age-structure, so there’s quite a diversification of habits regarding office work.
Younger employees welcomed G Suite as a simple and natural choice because they were used to the interface of Gmail and Google apps. For those who were more advanced in age, the administrator provided educational materials and quick practical training, so they can easily learn what’s work in the clouds all about.

We were astounded by the speed of Blinkee’s growth. When a 5-person crew grew several-fold in just a few weeks, we’ve decided to unify communication by introducing G Suite.

Rafał Leśniak, System Administrator blinkee.city


Results

Young C-level team of Blinkee noticed all the advantages of cloud office software at once. They concluded that it’s the best toolset for their blooming start-up and introduced G Suite at the very beginning. 

Adaptability
When the number of employees exceeded 10, an agile office solution was necessary. They’ve chosen G Suite because employees were familiar with Google apps – most of them used private Gmail accounts even for work-related matters. Another advantage of this software was the ease of adding new accounts and managing them – those features of the control panel were critical when the number of employees and conquered cities rapidly increased. 

Cost-efficiency
Unlimited storage space in G Suite Business was very viable for Blinkee – other services in similar price had inconvenient limits. 

Cooperation
The ability to share files made Docs and Sheets key applications in the central office as well as in customer service centres worldwide. Coordinators in the field can also stay up to date at all times because they can edit and view files in mobile apps for Android and IOS.

Assistance
Constant access to help in the native language is an advantage of working with Google Premier Partner. Getting ready solutions to issues and answers to questions accelerates operations of the whole company. G Suite admin at Blinkee stays in touch with cloud specialists from Fly On The Cloud thanks to a basic support plan. 

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